Terms of Service

Last updated August 7, 2026

These Terms govern your use of Brindl (the "Service"), a marketplace that connects buyers with independent sellers offering services and handmade or curated goods. By creating an account or using Brindl, you agree to these Terms. If you don't agree, please don't use the Service.

1. Accounts

You must be at least 18 years old to create an account. You're responsible for the accuracy of the information you provide and for keeping your password secure. You're responsible for anything that happens under your account, so let us know right away if you think someone else has access to it.

2. Listings & sellers

Sellers set their own prices, descriptions, and refund policies (including marking a listing "all sales final"). Brindl doesn't create, inspect, or guarantee any listing - sellers are solely responsible for the accuracy of what they list and for actually delivering the service or good once it's purchased.

3. Buying & payments

Payments are processed through Stripe. Brindl never sees or stores your full card number - Stripe handles checkout on its own secure page, and Brindl is only told whether a payment succeeded. All prices are in USD.

4. Fees & payouts

Brindl takes a platform fee (currently 10%) out of each sale; the rest goes to the seller. Sellers connect a bank account through Stripe to receive payouts, which are released 3 days after a sale to leave room for a possible refund. Fees may change in the future - we'll post the current rate on the How it works page rather than burying changes here.

5. Refunds

Refunds are handled directly by the seller from their own dashboard, according to the refund policy shown on the listing at the time of purchase. Brindl doesn't independently adjudicate refund disputes between buyers and sellers.

6. Acceptable use

Don't use Brindl to list anything illegal, to defraud another user, to post fake reviews, to circumvent platform fees by taking a transaction off-platform, to harass or impersonate anyone, or to upload content you don't have the rights to. We can remove listings, suspend accounts, or take other action for violations of these Terms.

7. Your content

You keep ownership of whatever you post - listing text and photos, reviews, messages, your profile. By posting it, you're giving Brindl permission to display it as part of running the Service. You're responsible for making sure you actually have the rights to anything you upload.

8. Account termination

You can delete your own account at any time from Account settings, which removes your listings, reviews, and messages. We can suspend or terminate accounts that violate these Terms.

9. Disclaimers & limitation of liability

Brindl is provided "as is," without guarantees that it will be uninterrupted or error-free. Brindl isn't a party to the transaction between a buyer and seller and isn't liable for the quality, safety, or legality of what's listed, or for disputes between users. To the fullest extent permitted by law, Brindl isn't liable for indirect, incidental, or consequential damages arising from your use of the Service.

10. Changes to these Terms

We may update these Terms from time to time. Continuing to use Brindl after a change means you accept the updated Terms.

11. Contact

Questions about these Terms? Reach out through the Support page.