How Brindl works
A marketplace for real people's skills, services, and handmade goods — here's exactly how buying, selling, and getting paid works.
For buyers
1. Find it
Search or browse Services and the Market. Every listing comes from a real account, not a bot.
2. Buy securely
Checkout happens on Stripe's own secure page. Brindl never sees or stores your card details.
3. Message & review
Message the seller directly with questions, and leave a review once you've received what you ordered.
For sellers
1. Post a listing
Add a title, description, price, and photos. Options, tags, and delivery time are optional but help buyers trust the listing.
2. Get paid
Connect a bank account through Stripe. Once a sale's hold period passes, your cut transfers straight to your bank — no separate withdrawal step.
3. Handle refunds
Only you can issue a refund on your own sales, from your My Sales page — or mark a listing "all sales final" up front.
Fees & payouts
Brindl takes a 15% platform fee on each sale — comparable to other marketplaces (Etsy is around 6.5%, Upwork/eBay land near 10–13%, Fiverr takes 20%). The rest is yours.
Payouts hold for 3 days after a sale before transferring to the seller's bank. This gives a refund window some breathing room, so a refund never has to claw money back out of your account after it's already been paid out.
Refunds
Refunds are handled by the seller, not Brindl — message them and ask. Some listings are marked "all sales final" by the seller and won't be refundable, so it's worth checking the listing page first.
Trust & safety
Every account is a real person — there's no way to list or sell anonymously. Any listing can be reported for review, and Brindl's moderation team can take listings down that don't belong.
Questions? Check the Support page, or reach out on social from the footer below.